WHAT HAPPENS NEXT

A simple guide that details how your project will progress and what you can expect from working with County – The Home Improvers.

SURVEYING

A County-appointed surveyor will visit your home to take measurements and record all the information needed to get your project off the ground. If planning permission is required, they’ll also gather all the documentation needed for the relevant application.

What Happens Next - Surveying

PLANNING & BUILDING REGS

If needed, the surveyor will submit the application to your local council.

The time it takes for councils to process applications vary. However, as a rule of thumb, you should allow anywhere up to 10 weeks for Full Householder Planning Permission and around 6-8 weeks for NCS approval.

Planning & Building Regulations
Planning & Building Regulations

SCHEDULE OF WORKS

When work is ready to commence, County will assign a schedule of works and building team(s). We’ll take care of everything and oversee all points of contact to ensure that your project runs smoothly.

If needed, we’ll also discuss with you power, water and access requirements.

What Happens Next - Schedule

BUILDING & INSTALLATION

Your building team will talk through potential brick matches before any work is done. Once the building work is completed, your frames and/or roof will be fitted.

We’ll manage all the various tradespeople involved in your project from start to finish so you can relax in the knowledge the full journey is mapped out for you in advance.

What Happens Next - Brickwork
What Happens Next - Installation

FINISHING

Once finished, we’ll work with you to finalise any snagging and make sure that you’re completely happy with your new living space

What Happens Next - Finishing

ONLY AT County

EXCLUSIVE DESIGNS

Our collections are exclusive to us – you won’t find quality like this anywhere else in the South East.

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EXCEPTIONAL QUALITY

A County home improvement project will transform your home and last for years to come.

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UK MANUFACTURE

All our products are manufactured in the UK by the sector’s leading fabricators.

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SECURITY FIRST

Protecting you and your home is built into everything we do. All our windows, doors and living spaces are fitted with market-leading security features.

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COUNTY PROMISES

We’re a very honourable company and always stick to our promises. Your in safe hands when you choose County - The Home Improvers in Sussex and Kent.

HONESTY

County consultants will be honest, diligent and at all times fair in their dealings with you. We don’t artificially inflate our prices in order to offer dramatic discounts. We simply offer good deals and honest value for money.

VALUE FOR MONEY

Product quality, customer service and unbeatable value for money are at the heart of our success. We use the latest computer controlled equipment to manufacture products that meet the industry’s ultimate quality assurance standards.

COMPREHENSIVE GUARANTEE

County's 10 Year Guarantee offers you complete value for money and reassurance your products will last for many years - we also offer a 20 year guarantee on a select range of products - simply ask for details.

Price Promise

Though our prices are some of the most competitive in the home improvement market, we also offer incredible value in the quality of our products, as well as our expert, highly professional service. All our prices are guaranteed to be our best ever prices guaranteed.

VISIT YOUR LOCAL COUNTY SHOWROOM

Everyone is welcome to come in and browse around our Heathfield or Tunbridge Wells showrooms, where our friendly sales team will be pleased to help with any questions you may have.

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WANT TO GET IN TOUCH?

If you have a query or issue about any of our products or services you can contact the Customer Services team by completing the form below.

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Want to speak with an Advisor? Give us a call on 0800 542 6103

Our friendly team will be pleased to help with any questions you may have.