A Must-Read For Anyone With A Home Installation Booked

Customers who appoint County for a home upgrade, whether it’s a new window installation or the fitting of a living space, are eager to learn what to expect once the install date comes around.

Wonder no more and find out in our guide to how it will all work, which will also advise what you can do to help us in advance, and go into our aftercare service.

You’re going to want to read it if you have any apprehension about the installation and will quickly discover that needn’t be the case.

Before the Project: Detailed Planning & Prep

After reaching out to us, we will come to your house to do an initial site visit. This will involve some measuring and provisional assessments to know how to approach the project and give you a quotation.

If an order is put in, a full survey is arranged, where precise measurements will be taken and possible hurdles are identified so that we experience no difficulty when installing.

Anything to do with planning consent or building regulations approval will be seen to by County, so you won’t be left with sorting the paperwork or its submission on your own.

Window measuring

During the Project: Your Installation Explained

Make sure someone is in at the arranged time as our installers like to arrive on the dot. They’ll formally introduce themselves prior to giving you details of the installation process and then doing a final inspection of the product enhancement.

All County installations conform to safety regulations so that everyone is sufficiently protected whilst it is in progress. No young children or pets should be allowed to transgress into the work area.

Surface protection will come from the use of dust sheets and County will clean up the relevant area at the end of the day.

Two window installers

After the Project: Product Demo & Ongoing Support

Once we’ve finished the installation, we’ll invite you to take a look and make you familiar with how it works, which is when you can advise us of any adjustments you’d like made.

Our final act will be to provide a copy of the 10-year guarantee for safekeeping – tips on product maintenance are available in this free guide.

Aftercare is included as part of the guarantee, enabling you to reach out to us in the event of any product-related issues or if you just have questions about your enhancement.

A couple and salesperson

We’d especially value your feedback whenever you have a few spare moments to submit a review. Do so via our Trustpilot page and give your honest opinion on how we did.

BROWSE OUR WINDOW & DOOR RANGES

Our made-to-measure windows and doors have the potential to change your home not just on the outside, but the inside too. From the very latest energy saving windows in maintenance free UPVC to a host of replacement doors – all guaranteed to fit perfectly with your home.

REPLACEMENT WINDOWS

Make your home warmer, quieter and more secure by fitting our very latest energy efficient replacement windows.

VIEW WINDOW RANGE

REPLACEMENT DOORS

Our range of replacement doors offer all the advantages of low maintenance and high levels of security for total peace of mind.

VIEW DOOR RANGE

REQUEST YOUR FREE QUOTE

Simply fill in your details for your free, no obligation quotation, and click "Get Quote"

Your details
What would you like a quote for?
Content Block
  • This field is for validation purposes and should be left unchanged.

VISIT YOUR LOCAL COUNTY SHOWROOM

Everyone is welcome to come in and browse around our Heathfield or Tunbridge Wells showrooms, where our friendly sales team will be pleased to help with any questions you may have.

GET DIRECTIONS

Want to speak with an Advisor? Give us a call on 0800 542 6103

Our friendly team will be pleased to help with any questions you may have.
Back To Our Blog