98.3% of our customers would recommend us!
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I am writing to thank you for the installation of our fire replacement windows. They were completed over two days, 22nd and 23rd January. We had used your company previously for the rest of our windows over 8 years ago which still look good.
I wanted to specifically thank and mention Kevin and Ryan. They were very helpful especially in choosing the edges for the windows giving me advice and options. They kept me informed and involved in decisions that needed to be made. They were polite and cheerful and did exactly what they promised. I was very impressed by the high standard of craftmanship and they left everything clean and tidy. When I unfortunately disturbed some sealant they made it good when they returned the next day.
The result is a very satisfied customer; grateful for their excellent standard of work with fantastic customer service. The new windows are warm, bright and fit well with our existing ones. We shall certainly recommend you to others and once again thank you.
Seldhurst, Tunbridge Wells
Mrs Samantha Green
31st January 2019
Many thanks to all at County Windows for all the great work.
14th January 2019
Thank you for a great service, we will be recommending yourselves when the opportunity arises.
Special thanks to Jim who carried our the installation for such polite, friendly, considerate, professional and efficient installation work. There was no damage, minimal disturbance and mess which was cleared as he worked around property.
Excellent job. Thank You.
R.S. + LA Dredswell
R.S. + LA Dredswell
22nd November 2018
To whom it may concern
Please pass on our thanks to Kevin and Ryan who fitted our new fromt door today. They have done an excellent job and were very neat and tidy in their work. They were very respectfuland worked through the day without a break to complete in time.
Sally Aghard and Ken Holmes
Sally Aghard and Ken Holmes
Following completion of the install of our new Evolution windows and french doors, we wanted to feed back to you how pleased we are with the outcome. The quality and appearance of the product is very good and the final result is all that we wished for. It is a big improvement to our home. The service we have received from County has been very good throughout. We particularly appreciated the way we were always made aware of exactly how things would be done and the plan of when things would be done and any schedules were either adhered to or bettered.
From the first moment we walked into your Heathfield showroom, the whole process was easy, professional and efficient. Special mention must go to your installers, Pete and Liam, whose workmanship and attention to detail is very good indeed. They were calm, courteous, friendly and most respectful of our home. Aside from a couple of items that needed to be re-ordered, the job was completed on schedule and with minimum disruption. Pete always kept us updated with current progress and the plan for the following day, so we were able to organise our home around the work. We are still amazed at how much they achieved in the time and the standard of the finish is excellent.
I think every project presents its own small unexpected difficulties and ours was no exception although any issues were minimal and speedily resolved, which I always feel is the true measure of a good company. The only problem worthy of any note concerns a tiled window ledge but after discussing various options with ourselves, Pete creatively implemented a solution which we feel is an improvement, so we thank him for that. I should also mention that after some heavy rain overnight I jokingly apologised to Pete the next day that a gutter full of Autumn leaves had splashed water over one of his freshly installed windows. When Liam was next up the ladders, he cleared the gutter for us! That is definitely above and beyond what anyone would expect, so thanks also to Liam.
Following our experience with County, we would have no hesitation in calling upon your services in the future.
Malcolm & Linda Rugg
1st November 2018
We would like to take this opportunity to say how pleased we are with the products. we are pleasantly surprised at how wel they blend with the windows and doors already in place in other rooms in the house. We would also like to say how pleased we are with the fitter Jimmy. He was punctual, conscientious, thorough and always polite. He caused minimum disruption and made sure that any mess was cleared away at the end of the job. we would not hesitate to recommend him.
Mr G Bird
25th September 2018
Just a note to say thank you for installing the replacement timber windows.......they are just what we required and hoped for.
The installation team, Kevin and Ryan were polite, efficient, tidy and completed the job in record time. Thanks also to your surveyor who managed to replicate the curved tops to fit the brickwork embrasure perfectly.
Thanks again and best wishes,
Mr & Mrs Hobbs
25th September 2018
My wife and I are delighted with the door and the 2 chaps who carried out the installation were excellent
Mr J Carter
3rd September 2018
We are delighted with our new windows and doors, they really spruce the house up and we will enjoy using them. it has been a pleaseure dealing with the representatives of your company, everyone has been very kind and efficient
Mrs S Haffenden
3rd September 2018
Small Dole, Henfield
Martin &; Valerie Kelland
3rd August 2018
We have had a lot of work done on our house since moving in 4 years ago and nothing seemed to go right. However the experience with County has so far been fantastic. Aside from being two of the nicest guys you could wish to meet, Your installers have been extremely tidy, have consulted us about the finish of the windows and above all have done a brilliant job.
Miss L Carter
18th June 2018
We would like to say how pleased we are with our new oak framed timber windows. The quality and workmanship are first class. Also the professionalism of the team who fitted them, Kevin and Ryan. We cannot praise them enough for being polite, punctual, considerate and careful. Finally we would like to say how impressed we've been with the whole team, from the very first visit to the Heathfield showroom to the completion of or lovely windows
Gill & Trevor Knight
18th May 2018
Thank you for a friendly yet professional service from beginning to end. A no pressure salesman was refreshing, not the cheapest we received but the best value. Phil as always a top rate fitter, we wouldn't hesitate to recommend him to anyone. He leaves the house inside and out, clean and tidy. There is no filling and finishing off left to do when he has gone and the windows look great. Thank you!
26th April 2018
We are delighted with our new windows. Your installers – Tim and Christian – were exemplary and the end results of their hard work (not forgetting yours too) are wonderful.
From a couple of rooms it's as if we're looking out to new vistas; for the first time since we moved here we are able to appreciate the view uninhibited by mould, damp and dirt. It's spurred us on to get the rest done now.
17th April 2018
I am writing to say that I am very pleased with my new porch and doors. Paul did a great job and was very friendly and helpful.
5th April 2018
Just to let you know how happy we are with our recent porch installation. All the workers were very coureous and professional, especially the fitter who actually installed the porch. We would highly recommend your firm.
Mr & Mrs Winchester
24th March 2018
I am writing to let you know how very pleased I am with the windows and door fitted last week. The units themselves are well made and have improved both the look and comfort of the property, exceeding my expectations. As you know, the weather last week was very challenging to say the least. Special thanks must go to Jim for persisting with the installation. This in spite of snow and wind chill, at time of -11C. Jim also rose to the challenges presented due to the poor installation of the previous windows. Jim's very professional approach has produced a brilliant result. Thank you very much, I would not hesitate to recommend County to anyone.
5th March 2018
The boys did an excellent job. They were courteous, efficient and tidy. A pleasure to have around.
16th February 2018
We would like to thank you and congratulate you on the quality installation of windows at our house. At all times our experience with you was exemplary and we commend you on this. much praise goes to the showroom staff and to the fitters who were pleasant and a delight to deal with. Their expertise and the quality of their work shone through constantly They are frank;y a credit to themselves and your company,
23rd August 2017
It gives us a great pleasure to give compliments for the excellent work carried out on our house. during installations of 2 doors and flush windows, County have been professional, polite and friendly. We would definitely recommend them.
Mrs Nadia Perucca
16th August 2017
I just wanted to write to say how pleased we are with our new window installation and in particular to praise the team of installlers. Jim, Michael, Dean and Tony were a pleasure to have around, they did a fantastic job. Jim and Michael were tidy and helpful throughout the week they were with us and didn't leave until each window was neatly finished and clean. And tony's brickwork was fantastic, despite the difficulty in find matching bricks. My husband and I hope that you can find a way of rewarding the team as they went above and beyond what we expected. We hoped for "Good" and got "Great". We will have no hesitation in recommending County based on our experience.
14th June 2017
I just wanted to thank you formally for all the time you have spent on making sure our conservatory and patio turned out to live up to our dreams and it has, in fact, surpassed our expectations. I appreciate it is no mean feat to get everything happening at the right time!
I am so happy with the quality of the build and your's and the team's attention to detail. Everyone was very professional, polite and friendly. I couldn't have asked for a better team. In fact, right from entering the County shop in Southborough the service has been excellent.
17th February 2017
I am very pleased to report that the doors look superb and without doubt better than we had dared hoped. This was due in no small part to your fantastic installer team. Ours was never going to be a straightforward project, the house is early 1930s and has had little structurally done to the main fabric since it was constructed. Due to the skilled craftsmanship of Jim and Michael they overcame, without drama, the inevitable challenges that the installations posed. And they did so with a truly keen eye for detail, with attention paid to even the smallest facet of the finish. Throughout, they kept us both fully appraised of progress and made sure we were given the necessary information to allow us to select surrounds, trims etc.
J E & KJ TESTER
10th July 2016
Please pass on our thanks to those concerned within County as both Melinda and I have been absolutely delighted both with the quality of the product and the professionalism for the install from both Jim and Michael throughout this stage. They are both a credit to County with their meticulous attention to detail and really do go the extra mile in making sure everything goes well throughout the install. I was especially impressed with fact they will simply not take any shortcuts. The windows, door, cladding etc. are also of very high quality and we couldn’t be happier in our choice.
Michael & Melinda Mckay
3rd October 2016
Absolutely delighted with the quality of the works and the finish that I have. I've been especially impressed with JD for his approach and attitude and attentiveness, also to Doug, again very impressed with his attention and diligence during the works and especially again for being present during the works. Also a special mention to the works teams, Kevin and Ryan – Kevin for his work ethic, the sheer confidence that he gave me whilst carrying out the works
10th September 2016
Thanks for the work. I am very impressed with the amount of works that have been completed. You have done exactly what was promised.. Please make sure that Thor, Jack and Maggot receive appropriate thanks for their works and efforts.
9th September 2016
Great job from Kevin as usual. Many thanks
Mr & Mrs Woodhall
25th November 2016
Delighted; the windows and door have transformed the look of the front elevation. It looks magnificent.
Mr & Mrs R B
25th February 2014