98.3% of our customers would recommend us!
I'm writing to thank County for an excellent job on replacing the windows of my cottage.
This week Ryan and Tyler replaced timber windows in my cottage's bathroom, bedroom, kitchen and porch. They have done a fantastic job and have been polite, helpful tidy and thoughtful.
They worked fast and carefully and the quality of what they have done is great.
Its not an easy job as the cottage was built in the early 1800s and nothing here was straight of square before my lovely new windows!
Next week I'm going to be working away while you rebuild my bay window and add new windows. I would normally never be away when building work is going on but based in the the service I have received this week, I am reassured that all will be fine.
Please do pass my thanks on to Ryan and Tyler for a job very well done so far.
Dr Helen Goulding
17th October 2019
This is to say thank you for the recent window installation at our house.
Your two fitters Simon and Zack worked tirelessly to complete the job in a single day.
The work was excellent.
18th October 2019
We recently ordered 3 doors and decided to go with 2 premium products we are hoping the installation would match the product quality and were naturally feeling apprehensive.
We are writing to say how impressed we were with the installation job that Kevin and Mitchell did for us. The skill and care on display was impressive and they were organised and considerate throughout.
We were delighted with the final finish / make good, which was exceptional. Well done to the team!
Stephen & Francesca Giles
10th October 2019
Our front door was installed today and we would like to say how pleased we are with the front door and the team that installed it - Tyler and Ryan.
They were great and nothing was too much trouble and the installation was first class. It was a pleasure to have them on site.
I would also add that everyone we had contact with was equally pleasurable to deal with - accounting and customer service especially Tracey.
Alan & Gill Pearton
9th October 2019
I just want to say what a marvellous job County have done for us: the replacement windows for my daughter’s bedroom look terrific, fit perfectly, and were installed quickly, efficiently and with great courtesy. We are absolutely delighted and will have hesitation neither in commissioning County again nor in recommending you to others. Please pass on our sincere thanks to Dean, Alan, Kevin, Mitchell and all other members of the team.
Best wishes, and thank you again.
19th September 2019
Although we have not yet completed our installation, I would just like to pass on our appreciation for the manner in which your fitters conducted themselves during the installation of our windows. They were polite and courteous at all times, making sure that we were informed and aware of the impact their work was going to have on us each day. This along with their attention to detail, making sure we were happy with the installation and most importantly explaining the options on how the window could be finished.
It was a pleasure having them on site and would recommend them as a team to any future client and ask you forward on this e-mail to their supervisor/line manager.
12th September 2019
I wish to take the opportunity to thank you for the installation of our new windows I was extremely impressed with the care and craftsmanship shown by Kevin and his assistant. Their care to detail is not often found.
I would not hesitate to recommend your company to my friends. Should I ever need any other work done which your company specialises in I would certainly use your company.
May I also say that your sales representative was so knowledgeable of the product and your installation manager had a wealth of experience.
Well done and thank you County Windows.
Dear Sir / Madam
I am writing to thank you for the service concerning our new front door. In particular I would like to commend your fitters Ryan and Tylerwho were punctual, polite and professional throughout.
J. O. Davies
Dear Sir / Madam
I have recently purchased a new timber front door from your company.
I have felt the need to put pen to paper to tell you how muuch I have been impressed by the process from chouice to fitting. All I have dealth with have been most professional , indeed outstanding ambassadors for your firm.
In particular, I would wish to thank once again Keith and Ryan, who fitted the door and frame. Their professionalism, attention to detail is reflected in the finished product hanging for all to see.
I will have no hesitation in returning to County Windows for any future work, or recommending to friends / colleagues.
Once again, many thanks from a very satisfied customer.
14th August 2019
Further to the last of our windows being installed this week, I would like to highlight the professional service given by Kevin and Ryan.
The windows themselves are a fantastic product, which is why we have waited to be able to afford to finish the house off in all the same units. The workmanship shown by Kevin and Ryan however is also second-to-none which is why I specifically requested them to be our fitters. There is no ‘that’ll do’ attitude, they are polite and friendly and they always leave the site clean and tidy.
Please pass our thanks on to them again…
Mike & Ellie Woodhall
23rd August 2019
I would like to write about Jim who recently fitted our windows on Sevenoaks and have him rewarded financially.
He was fantastic, ever so loyal and got the job done.
I couldn't praise him enough.
25th July 2019
I would like to say how please we are with our new windows and porch.
The fitters, Liam and Jack, completed the installation in a very timely manner and were courteus, polite and hard working. The work area was kept tidy at all times and the fitters left no mess or trace when they left.
I would be grateful of you could please pass on our thanks to Liam and Jack for their professional attitude and workmanship.
Heidi and Richard Steel
Heidi and Richard Steel
26th June 2019
We would like to place on record how pleased we are with our new front door. The whole process from Sales Representative, Surveyor to Fitters went very smoothly.
We would like to say how impressed wee were with the professional manner in which the fitters carried out their job. They arrived on time and ensured we were happy with the procedure they would undertake. The end product was enhanced by their workmanship, so please pass on our thanks to them.
Mr & Mrs TR Hughes
8th May 2019
We recently had a conservatory fitted by County and we are writing to say how pleased we are with the service and the completed job. The time scales were as discussed and the fitters turned up promptly on the given date. I believe the fitters were named "Peter" and "Tommy". They were both very helpful and courteous and did a brilliant job; they also tidied up after themselves.
Having had a disaster with a previous company it is good to know that there are reputable, reliable and first class businesses and tradesmen to be found. We would not hesitate in recommending your company to others.
Yours sincerely, and with many thanks
Richard and Vanda Janes
Hi John just wanted to let you know that we are thrilled with the conservatory.
The service we have received from you all has been incredible and Paul and I would like to thank you and all your team for your care over the project which has been very successful.
Thank you and God bless
My very sincere thanks again Mark and all at County, I am so pleased we are able to be using you once again and will be happy to come back to you when extensions etc are completed at Chris’s probably late next year.
Without hesitation I will, as I have done in the past certainly recommend your company.
Kindest regards and very sincere best wishes
Andy Laker, Chris Laker and family.
Thank you all at County for the wonderful completion of our orangery. It was quite a project but it was completed just as we had wanted from the that first visit to your Heathfield showroom.
A special thanks to John for overseeing the work and to many great chaps we have had the pleasure to meet...Kev, Steve, Graham, James, Jason and Jack and Richard to name a few.
Nothing was too much trouble…a great team and a credit to your company.
I am writing to thank you for the installation of our fire replacement windows. They were completed over two days, 22nd and 23rd January. We had used your company previously for the rest of our windows over 8 years ago which still look good.
I wanted to specifically thank and mention Kevin and Ryan. They were very helpful especially in choosing the edges for the windows giving me advice and options. They kept me informed and involved in decisions that needed to be made. They were polite and cheerful and did exactly what they promised. I was very impressed by the high standard of craftmanship and they left everything clean and tidy. When I unfortunately disturbed some sealant they made it good when they returned the next day.
The result is a very satisfied customer; grateful for their excellent standard of work with fantastic customer service. The new windows are warm, bright and fit well with our existing ones. We shall certainly recommend you to others and once again thank you.
Seldhurst, Tunbridge Wells
Mrs Samantha Green
31st January 2019
Many thanks to all at County Windows for all the great work.
14th January 2019
Thank you for a great service, we will be recommending yourselves when the opportunity arises.
Special thanks to Jim who carried our the installation for such polite, friendly, considerate, professional and efficient installation work. There was no damage, minimal disturbance and mess which was cleared as he worked around property.
Excellent job. Thank You.
R.S. + LA Dredswell
R.S. + LA Dredswell
22nd November 2018
To whom it may concern
Please pass on our thanks to Kevin and Ryan who fitted our new fromt door today. They have done an excellent job and were very neat and tidy in their work. They were very respectfuland worked through the day without a break to complete in time.
Sally Aghard and Ken Holmes
Sally Aghard and Ken Holmes
Following completion of the install of our new Evolution windows and french doors, we wanted to feed back to you how pleased we are with the outcome. The quality and appearance of the product is very good and the final result is all that we wished for. It is a big improvement to our home. The service we have received from County has been very good throughout. We particularly appreciated the way we were always made aware of exactly how things would be done and the plan of when things would be done and any schedules were either adhered to or bettered.
From the first moment we walked into your Heathfield showroom, the whole process was easy, professional and efficient. Special mention must go to your installers, Pete and Liam, whose workmanship and attention to detail is very good indeed. They were calm, courteous, friendly and most respectful of our home. Aside from a couple of items that needed to be re-ordered, the job was completed on schedule and with minimum disruption. Pete always kept us updated with current progress and the plan for the following day, so we were able to organise our home around the work. We are still amazed at how much they achieved in the time and the standard of the finish is excellent.
I think every project presents its own small unexpected difficulties and ours was no exception although any issues were minimal and speedily resolved, which I always feel is the true measure of a good company. The only problem worthy of any note concerns a tiled window ledge but after discussing various options with ourselves, Pete creatively implemented a solution which we feel is an improvement, so we thank him for that. I should also mention that after some heavy rain overnight I jokingly apologised to Pete the next day that a gutter full of Autumn leaves had splashed water over one of his freshly installed windows. When Liam was next up the ladders, he cleared the gutter for us! That is definitely above and beyond what anyone would expect, so thanks also to Liam.
Following our experience with County, we would have no hesitation in calling upon your services in the future.
Malcolm & Linda Rugg
1st November 2018
We would like to take this opportunity to say how pleased we are with the products. we are pleasantly surprised at how wel they blend with the windows and doors already in place in other rooms in the house. We would also like to say how pleased we are with the fitter Jimmy. He was punctual, conscientious, thorough and always polite. He caused minimum disruption and made sure that any mess was cleared away at the end of the job. we would not hesitate to recommend him.
Mr G Bird
25th September 2018
Just a note to say thank you for installing the replacement timber windows.......they are just what we required and hoped for.
The installation team, Kevin and Ryan were polite, efficient, tidy and completed the job in record time. Thanks also to your surveyor who managed to replicate the curved tops to fit the brickwork embrasure perfectly.
Thanks again and best wishes,
Mr & Mrs Hobbs
25th September 2018
My wife and I are delighted with the door and the 2 chaps who carried out the installation were excellent
Mr J Carter
3rd September 2018
We are delighted with our new windows and doors, they really spruce the house up and we will enjoy using them. it has been a pleaseure dealing with the representatives of your company, everyone has been very kind and efficient
Mrs S Haffenden
3rd September 2018
Small Dole, Henfield
Martin &; Valerie Kelland
3rd August 2018
We have had a lot of work done on our house since moving in 4 years ago and nothing seemed to go right. However the experience with County has so far been fantastic. Aside from being two of the nicest guys you could wish to meet, Your installers have been extremely tidy, have consulted us about the finish of the windows and above all have done a brilliant job.
Miss L Carter
18th June 2018
We would like to say how pleased we are with our new oak framed timber windows. The quality and workmanship are first class. Also the professionalism of the team who fitted them, Kevin and Ryan. We cannot praise them enough for being polite, punctual, considerate and careful. Finally we would like to say how impressed we've been with the whole team, from the very first visit to the Heathfield showroom to the completion of or lovely windows
Gill & Trevor Knight
18th May 2018
Thank you for a friendly yet professional service from beginning to end. A no pressure salesman was refreshing, not the cheapest we received but the best value. Phil as always a top rate fitter, we wouldn't hesitate to recommend him to anyone. He leaves the house inside and out, clean and tidy. There is no filling and finishing off left to do when he has gone and the windows look great. Thank you!
26th April 2018