FREQUENTLY ASKED QUESTIONS

You’ll be pleased to know that our replacement solid roofs are prefabricated on most occasions. This ensures the project is completed efficiently without delay, and will cause little disruption to your daily lives. Each roof is tailor-made to meet the measurements of your current conservatory, including matching the existing style.

Made with a pre-engineered lightweight frame, insulated fire-grade plasterboard, insulating panels, a dense membrane and exterior grade plywood, our roofs are the best on the market. We will finish the roof in your chosen tiles or solid panels.

Weight: Clad over solutions can be too heavy for the current frames of an old conservatory, due to the fact they use timber, insulation materials and tiles. Old conservatories need a roof that is lightweight and the lightest solid roofs come in at around 31KG/M ².

Tip: Remember to check with your installer what the unit weight of the new roof per Sq.M is.

Fire Safety: To meet current fire safety regulations, a structure must be tested as a whole. Clad over systems therefore do not meet the regulations because they won’t have been fire tested as a complete roof structure. As the structure varies per household, only individual components may have been tested. Solid roofs must be classified as AC, AB or AA in accordance with BS476-3.

Tip: We encourage you to ask to see the fire safety certificate of the entire roof system before you go ahead with the installation.

Building Regulations: Due to their low thermal value, clad over systems do not generally get approval from Building Regulations. This shouldn’t be confused with planning permission, as this is necessary in most instances. If you are making any changes to any structure you need to notify Building Control, and this includes replacing a glass or polycarbonate conservatory roof with a solid roof. If your new roof is structurally sound, you will get approval.

Tip: You should check that local Building Control has been informed before the conversion starts. Also, obtain a Building Regulations ‘Final’ Certificate and file it in a safe place.

Our modern roofs have been made with your comfort in mind at every step of the design and manufacturing process. Older versions of the polycarbonate roof may have effectively created a greenhouse in your home during the summer months, but our advanced solar control glazing ensures your room can be used in all temperatures. If you are particularly concerned with creating a year-round extension, a tiled roof may make the most sense.

Window Energy Ratings (WERs) use a consumer-friendly traffic light style to help consumers know how energy efficient their windows will be when purchasing. This is akin to the energy ratings on fridges, freezers and washing machines.
Windows that are A+ energy rated are the highest possible energy rating on today’s market. The entire range boasts perfectly balanced solar control, ensuring just the right amount of heat is utilised from the sun.

Paired with enviable energy efficiency to prevent internal heat from escaping, you’ll maintain a comfortable temperature in your home, regardless of the weather.

New and replacement windows must have a minimum WER of C. If you have any questions about this, please don’t hesitate to ask a County advisor.

The price quoted will depend on the size of your conservatory. Prices will likely start at £5,000 for a small conservatory and up to £12,000 for a bigger one. See how affordable your new roof can be with County’s finance calculator found in the finance section of our website. To make life easy for you, County can arrange a variety of convenient easy payment finance options (subject to application & affordability) to spread the cost of your roof.

We are able to install a replacement solid tiled roof in just a few days, limiting the disruption to your home.

No, planning permission is not necessary to update your roof on a current building. However, Buildings Regulation Control is a mandatory condition because a house sale cannot be made without this.

Once you have got approval from Building Regulations, you can be confident that the roofing system has been fully checked by a government approved building inspector. They will check it has been installed properly and is structurally sound. If you sell your house in the future, you can be certain that there won’t be any issues with unauthorised works that may hold up the process.

Yes. To make life easy for you, County can arrange a variety of affordable and convenient easy payment finance options (subject to application & status). Applying for finance is simple and we promise you a quick decision. Everything can be sorted out with you in the comfort of your home or at your local County Showroom, so you can enjoy whatever you’ve set your heart on right away.

If you’re arranging your own finance, you’ll need to call us as soon as you get the go ahead. If you’re taking up one of our offers, the company will tell us both directly, so there’s no need to call as we will get in touch with you.

Finance companies can turn down people for lots of reasons, for example if you’ve moved several times over the past few years. In these circumstances, we always do our best to help and sometimes it’s worth trying another provider, especially if they know you.

Sometimes our finance company will say ‘yes’ almost immediately and on other occasions it may take them a few days. This short delay can be for any number of reasons and you should not be unduly concerned.